FAQ
Get in Contact With Us
Contact our customer service team at support@flowerhouses.com or use the contact form.
Business mailing address:
CRESSY ADIE LLC
1251 NW BRIARCLIFF PKWY STE 235
KANSAS CITY, MO 64116
Our customer service hours are Monday–Friday, 9:00 AM–5:00 PM Pacific Time. We typically respond within 1–2 business days.
Our team handles enquiries, returns and support for both new orders and orders placed before the ownership change. Please email support@flowerhouses.com with your order number and a description of the issue.
Email support@flowerhouses.com with your order number and a description of the issue. Our team typically responds within 1–2 business days.
Our dispatch and return address is:
CPCA03
5491 E Philadelphia St
Ontario, CA 91761
Products - General questions
FlowerHouse® offers a diverse range of high-quality outdoor living products designed to enhance your home and patio spaces. Our product lines include:
- FlowerHouse® Furniture: Elegant and comfortable furniture pieces like Hanging Egg Chairs and Hanging Pumpkin Loveseats.
- GlowTheory® Lighting: Innovative solar and LED lamps that transform indoor and outdoor spaces with vibrant ambiance.
- Bonfireball® Fire Pits: Durable, versatile fire pits perfect for creating warmth and elegance in any setting.
- StorageHouse® Storage Solutions: Compact and practical storage units for organizing your garden, garage, and outdoor spaces.
Yes, all FlowerHouse® products are crafted with weather-resistant materials to ensure durability and protection against the elements. Whether it’s our outdoor furniture, lighting, fire pits, or storage solutions, each product is designed to withstand varying weather conditions, making them perfect for both indoor and outdoor use.
FlowerHouse® StorageHouse units are engineered to be highly portable. They are lightweight and feature a compact design, allowing for easy transport, quick setup, and effortless takedown. This makes our storage units ideal for users who require flexible and movable storage solutions.
Yes, FlowerHouse® offers various sizes for our StorageHouse® units to accommodate different storage needs. Sizes are sold separately, and you can choose the one that best fits your space and requirements.
Absolutely! StorageHouse® storage solutions are versatile and suitable for both indoor and outdoor use. Whether you need to organize your garage, garden, patio, or any other space, our products provide the flexibility and protection you need.
FlowerHouse® furniture stands out due to its combination of innovative design, superior comfort, and exceptional craftsmanship. Our signature pieces, such as Hanging Egg Chairs and Hanging Pumpkin Loveseats, are designed to elevate your outdoor living experience with their unique aesthetics and durable construction.
GlowTheory® lighting solutions are highly energy-efficient, utilizing advanced solar and LED technologies. Our solar-powered lamps harness renewable energy, reducing electricity costs, while our LED lamps provide long-lasting, vibrant illumination with minimal energy consumption, making them both eco-friendly and cost-effective.
Bonfireball® fire pits are designed with safety and versatility in mind. Features include:
- Stainless Steel Construction: Ensures durability and resistance to corrosion.
- Precision Laser-Cut Designs: Enhance airflow and combustion efficiency.
- Multiple Fuel Options: Can be used as wood-burning, gas-lined, or decorative fire pits.
- Candle and Beaded Fillings: Add a decorative touch while maintaining functionality.
These features make Bonfireball® fire pits a safe and elegant addition to any outdoor setting.
- FlowerHouse Hanging Egg Chair: Supports up to 400 lbs
- Butterfly Bistro Chair: Supports up to 250 lbs
The chair’s main structure and fabric are not interchangeable, but you can purchase a replacement cushion if you’d like to update the look. Check our Replacement Parts page for more details.
Use a garden hose and soft brush with mild soap. Rinse thoroughly and air-dry for best results.
No, we’ve discontinued our greenhouse line. Please check with our retail partners for comparable greenhouse options.
We offer a variety of replacement parts for cushions, hardware, and more. Visit our Replacement Parts page or contact us at support@flowerhouses.com for assistance.
Delivery Tme & Tracking
Free shipping is available within the continental United States. Orders are dispatched within 24 business hours and delivered within 7 business days.
Orders are dispatched within 24 business hours. You will receive a shipping confirmation with tracking information.
Currently, FlowerHouse® offers standard ground shipping for all orders. While we do not have expedited shipping options available, we strive to ensure all orders are delivered as quickly as possible. For any special shipping requests, please contact us directly.
We ship only within the continental United States.
We do not ship to Canada, Puerto Rico, Hawaii, Alaska or Guam, including addresses with state/territory codes PR, AK, HI or GU. We also do not ship to Armed Forces Americas (AA), Armed Forces Europe (AE) or Armed Forces Pacific (AP).
Free shipping is available within the continental United States. Orders are dispatched within 24 business hours and delivered within 7 business days.
We do not ship to Canada, Puerto Rico, Hawaii, Alaska or Guam, including addresses with state/territory codes PR, AK, HI or GU. We also do not ship to Armed Forces Americas (AA), Armed Forces Europe (AE) or Armed Forces Pacific (AP).
If you need to change your shipping address after placing an order, please contact our customer service team immediately at support@flowerhouses.com. We will do our best to accommodate your request, but changes are subject to order processing status.
FlowerHouse® partners with reliable ground service carriers to ensure timely and secure delivery of your orders. Specific carrier information and tracking details will be provided once your order has been dispatched.
If you receive a damaged or incorrect item, please contact our customer service team immediately at support@flowerhouses.com. Provide your order number and a detailed description of the issue, and we will assist you in resolving the matter promptly.
